We are confident you will be delighted with your purchase from Jamies Jewellers.
However, you are welcome to return your online order for any reason but you must return items in their original packaging, in new and unworn condition with all original tags and booklets (if applicable). The item must be packaged safely so the item will not suffer damage in transit and be accompanied by our return form.
Normally you have 10 working days from the date of your invoice to return full priced items for a refund or exchange. However we have extended our return period to 60 days from the date on the invoice. This extension is in place during the period of uncertainty caused by COVID-19.
If an item has been engraved we are unable to offer an exchange or provide a full refund unless it is faulty. If you are unsure about an item or its size then we recommended that you try it before having it engraved to avoid disappointment.